We, Pissouriana Hotel Apartments, value your privacy and security. We want you to trust that we manage and protect the information that you share with us when you use our website www.pissouriana.com or book a room at our property. This Privacy Policy explains how we collect, use, and safeguard your information.
Privacy Policy of Pissouriana Hotel Apartments
Who We Are
The Hotel is part of a group of companies that includes our parents, subsidiaries, and affiliates. This Privacy Policy applies to the Hotel and its group of companies.
What Information We Collect
We collect two types of information from you: information that you voluntarily provide to us, and information that we automatically collect from your use of the Site or our services.
Information You Provide to Us
You may provide us with information that personally identifies you when you use the Site, make a reservation through our system, or stay at the Hotel. This information may include:
Your name, email address, home and business address, phone number, nationality and payment card information; and
Information such as stay and room preferences made during the course of your reservation such as your preferred room type and specific requests to the Hotel.
You may provide this information to us directly through our reservation system, our websites, at the hotel, or through our mobile applications. In some cases, we may receive this information from a third party, such as when you book through an online travel agency or hotel booking site.
Information We Collect from Your Use of the Site or Our Services
We also collect information from you when you browse the Site, use our mobile applications, or participate in certain services at the Hotel, such as wireless internet services. This information may include:
Your country information, internet protocol (“IP”) address, media access control address, and other characteristics about your system or device;
Your domain server, type of computer, and type of web browser; and
Other relevant information about your online experience and use of the Site.
We collect this information for functional purposes, such as to improve your experience when using our services, to show you more relevant advertisements and messages, and to perform aggregated trend and statistical analysis.
How We Use Cookies
A cookie is a small file that we store on your computer when you visit the Site. It helps us recognize your browser when you visit the Site again. It also records information such as your Internet addresses, passwords, and preferences. Cookies cannot run code or deliver viruses.
We use cookies to maintain and improve the Site, as well as to personalize your experience and offer you tailored content. You can manage your cookie settings through your browser. You can delete cookies from your computer, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions.
How We Use Your Information
We use the information we collect from you primarily to fulfill your hotel reservation. This may include sending your information to the Hotel, sending you pre-stay and post-stay communications, and asking you to complete satisfaction surveys. We may also use your information to:
Provide you with customer service and respond to your inquiries;
Communicate with you about our offers, promotions, events, and news;
Personalize your experience and customize our services to your preferences;
Enhance the security and safety of our Site and our services;
Comply with legal obligations and protect our rights and interests; and
Perform any other purpose that we disclose to you at the time of collection or with your consent.
How We Share Your Information
We may share your information with:
Our group of companies, for the purposes described in this Privacy Policy;
Our service providers, agents, and contractors, who help us provide and operate our Site and our services;
Our business partners, such as online travel agencies and hotel booking sites, who help us process your reservations and payments;
Other third parties, such as law enforcement, regulators, or other parties, when required or permitted by law, or when necessary to protect our rights and interests.
We do not sell, rent, or trade your information with any other parties for their own marketing purposes.
How We Protect Your Information
We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use technical, administrative, and physical safeguards to secure your information. However, we cannot guarantee that your information is completely safe from any risks or threats.
How We Retain Your Information
We retain your information for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. We may dispose of your information in a secure manner when we no longer need it.
How You Can Access and Control Your Information
You have certain rights and choices regarding your information. You may:
Request access to your information and receive a copy of it;
Update, correct, or delete your information, or ask us to do so;
Object to or restrict our use of your information, or withdraw your consent;
Opt out of receiving marketing communications from us; and
Contact us with any questions or concerns about this Privacy Policy or our privacy practices.
You can exercise your rights and choices by contacting us at the contact details provided below. We will respond to your request within a reasonable time and in accordance with applicable laws.
How We Update This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Site, or by sending you an email or other notification. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and share your information.
How to Contact Us
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:
Pissouriana Hotel Apartments, Paleou Sholiou 23, Pissouri 4607, Cyprus.
Phone: +35725221027, Email: contact@pissouriana.com
This Privacy Policy was last updated on February 03, 2024.